Privacy Policy

    Last Updated: 17th June 2025

    1. Who We Are

    Vibing Founders Limited is a UK-registered company.

    We are the data controller for the personal data we process unless otherwise stated.

    2. What Personal Data We Collect

    We may collect the following categories of personal data:

    a) Information you provide directly:

    • Name, email address, and business information when signing up
    • Payment details (processed by Stripe)
    • Profile information, bio, and uploaded content
    • Communications with us (emails, support queries)

    b) Automatically collected information:

    • IP address and browser/device metadata
    • Website usage data (e.g. pages visited, time on site)
    • Cookies and similar tracking technologies

    c) Special categories of data:
    We do not intentionally collect special category data (e.g. health, political opinions). Do not submit such information to us.

    3. How We Use Your Personal Data

    We use your data for the following lawful purposes:

    PurposeLegal Basis
    To create and manage your accountContract performance
    To deliver membership, consulting, or digital contentContract performance
    To process paymentsContract performance
    To communicate with you (support, updates)Legitimate interests
    To send marketing (if opted-in)Consent or legitimate interests
    To personalise the platformLegitimate interests
    To comply with legal obligationsLegal obligation

    We may aggregate anonymised data for analytics and performance insights.

    4. Marketing Communications

    You may opt-in to receive emails from us about new features, offers, or events. You can opt out at any time by:

    We never sell your personal data to third parties.

    5. Cookies & Tracking Technologies

    Our website uses cookies and similar technologies to enhance your experience, ensure the platform functions correctly, and help us understand how you use our services. Cookies are small text files placed on your device when you visit a website.

    We use the following types of cookies:

    • Strictly Necessary Cookies: These are essential for you to browse the website and use its features, such as accessing secure areas of the site. The website cannot function properly without these cookies. They do not store any personally identifiable information.
    • Performance & Analytics Cookies: These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. The information collected is typically aggregated and anonymous. For example, we use these to understand which pages are most popular and how users navigate the site.
    • Functionality Cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

    Microsoft Clarity:

    We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes. No text or image data is passed to Microsoft Clarity and no Personally Identifiable Information (PII).

    Managing Cookies:

    You can also manage your cookie preferences at any time through your browser settings. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

    Please note that if you choose to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

    6. Who We Share Data With

    We may share personal data with trusted third parties who support our business:

    • Payment processors (e.g. Stripe)
    • Cloud service providers (e.g. Supabase)
    • Analytics tools (e.g. Google Analytics or similar)
    • Email tools (e.g. Resend, Sendgrid)
    • Professional legal and accounting advisors
    • Regulators or law enforcement, if legally required

    We require all service providers to process your data only on our instructions and to comply with data protection laws.

    7. International Transfers

    Your personal data may be transferred to and processed in countries outside the UK or EEA, such as the US. We ensure appropriate safeguards are in place, including:

    • Standard Contractual Clauses (SCCs)
    • Adequacy decisions
    • Provider-specific certifications (e.g. ISO 27001)

    8. How Long We Keep Your Data

    We retain your data only for as long as necessary:

    • Account data: while your account is active and up to 6 years after for legal/tax reasons
    • Marketing data: until you opt out
    • Support data: up to 3 years

    We securely delete or anonymise data once no longer needed.

    9. Your Rights (UK/EU)

    You have rights under UK and EU GDPR, including:

    • Access: ask what data we hold about you
    • Correction: ask us to fix inaccuracies
    • Erasure: request deletion of your data
    • Restriction: ask us to pause processing
    • Data portability: receive your data in a portable format
    • Objection: opt out of direct marketing or data use
    • Withdraw consent: at any time, where relevant

    To exercise these, email privacy@vibingfounders.ai. We will respond within 30 days.

    10. California Residents (CCPA)

    If you are a California resident, you may request:

    • To know what personal information we collect and why
    • To access or delete your data
    • To opt out of the sale of your personal information (we do not sell data)

    You can exercise these rights by contacting privacy@vibingfounders.ai.

    11. Data Security

    We implement technical and organisational measures to protect your data, including:

    • Encrypted storage
    • Access control
    • Secure coding practices
    • Staff training

    However, no system is 100% secure. Please notify us immediately if you suspect unauthorised access.

    12. Children's Privacy

    Our services are not directed at or intended for individuals under 18. We do not knowingly collect data from minors. If we learn a child has provided us with personal data, we will delete it.

    13. Changes to This Privacy Policy

    We may update this Privacy Policy to reflect changes in law or our services. We will notify you of material changes by email or a notice on our website. Please review this policy periodically.

    14. Contact Us

    For any questions, concerns, or to exercise your rights, contact:

    Vibing Founders Limited
    Email: privacy@vibingfounders.ai
    Registered Office: 1 Hall Drive, London, SE26 6XL

    If you are not satisfied with our response, you may complain to the UK's Information Commissioner's Office (ICO): www.ico.org.uk

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